Frequently Asked Questions

Everything you need to know about shopping with Casta Diva Home.

What is the typical shipping timeline for furniture and home decor?

Standard shipping typically takes 5-7 business days. For larger furniture items or white-glove delivery services, please allow 2-4 weeks for transit and scheduling.

Do you offer international shipping?

Currently, Casta Diva Home ships within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.

Are your products covered by a warranty?

Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.

How can I track my order status?

Once your order has dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.